APPLICATION · MANUFACTURING / QUALITY

Dealer Complaints

Manage complaint intake, investigation, SLA, tasks and resolution.

134Open

18Overdue

7Critical

92%SLA Compliance

CaseDealerCategorySeverityStatusOwnerSLA

CMP-001042Product coating defectABC MotorsQualityHighInvestigationPune QualityBreached CMP-001041Wrong quantity deliveredShree AutoDeliveryMediumAssignedLogistics4h left CMP-001040Invoice pricing discrepancyNorth Star DealersBillingLowTriageFinance1d left CMP-001039Packaging damaged in transitMetro DistributorsQualityHighAction RequiredQuality2h left